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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Willis Newby

April 10, 2025

5  out of  5
rating by Willis Newby
"I literally love Pam, she blessed my day and help me beyond the beyond. A really hard situation became super easy and stress free in less than ten minutes. Everyone should at the least meet her, just to make your day"
We responded:
"Thank you so much for your kind review about Pam. We truly value having her in our office, and we certainly value customers like yourself who take the time to show their appreciation for our office and the staff. We hope to continue to care for all your insurance needs. "
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Carole Guest

November 9, 2024

5  out of  5
rating by Carole Guest
"Excellent customer service. Friendly helpful staff on line as well!"
We responded:
"Thank you so much Ms. Guest for your kind review. We really appreciate you. "
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Jenny Taylor

April 2, 2024

1  out of  5
rating by Jenny Taylor
"Had to work with state farm because i was involved in an accident with one of their clients. The accident was very apparent the fault of their client but staff was unorganized, interrogating, made me do 2 different statements even after I had given them everything they asked for. I had to finally threaten to get an attorney before they would admit fault. Would not recommend this organization to anyone as someone in the other side they seem very unethical."
We responded:
" Thank you so much Ms. Taylor for your open and honest review. I do apologize for the difficult time you had with the State Farm claims department. Once a claim reaches the claims department, we have little control over the process, so I do apologize that your experience was less than ideal. If you are still having issues, please give us a call and we will do our best to help out in any way."
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Ryan Thomasson

March 27, 2024

5  out of  5
rating by Ryan Thomasson
"Excellent Insurance Agency! We highly recommend them! Very professional and efficient."
We responded:
"Thank you so much Mr. Thomasson for your kind review. We really appreciate your business. "
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Linda Black

February 20, 2024

5  out of  5
rating by Linda Black
"I love that's its close to home and the ppls. there r so friendly"
We responded:
"Thank you so much Ms. Black for your kind review. We really appreciate you and your family."
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Steven Jacoway

March 20, 2023

5  out of  5
rating by Steven Jacoway
"Great hands on service. Top quality group."
We responded:
"Thank you so much Steve for your review. Me and my staff really appreciate you, your family, and the business through the years. "
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robert Kelley

November 2, 2022

5  out of  5
rating by robert Kelley
"He as been my agent for 35year never had a problem always friendly and courteous."
We responded:
"Hi Mr. Kelly. Thank you so much for your kind review. We hope to continue to serve your insurance needs for as long as you will let us. Please let us know if there is anything we can do for you and your family. Jim "
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cornelius harris

February 26, 2022

5  out of  5
rating by cornelius harris
"Probably the most helpful and eager staff to help you with all insurance needs. Very punctual with phone calls, updates, you name it. I won't go anywhere anytime soon for sure"
We responded:
"Cornelius thank you so much for your 5 star review. Thank you for letting us be able to serve your insurance needs"
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Elwyn Vincent

October 18, 2021

5  out of  5
rating by Elwyn Vincent
"Very helpful and friendly."
We responded:
"Thank you so much for your kind words and for letting us serve your insurance needs."
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gerald mcwhorter

August 16, 2020

5  out of  5
rating by gerald mcwhorter
"Great customer service. Gave me a 2020 atlas. Didn't know Rand McNally printed crash proof GPS..."
We responded:
"Thank you so much for your kind review. Let us know if you ever need another atlas."
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Robert Kelly

August 13, 2020

5  out of  5
rating by Robert Kelly
"Great service always"
We responded:
"Thank you so much for letting us serve your insurance needs."
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Da “Mc9squared” Mc-eighty-one

July 10, 2019

5  out of  5
rating by Da “Mc9squared” Mc-eighty-one
"Absolutely love the way they do business. So helpful! So flexible! I recommend them to everyone."
We responded:
"Thank you so much for your loving review. We appreciate your business and the opportunity we have to serve your insurance needs."
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Rachel Goins

May 11, 2019

5  out of  5
rating by Rachel Goins
"Very good people friendly very helpful recommended....."
We responded:
"Thanks so much Rachel for your kind review. Me and my staff really appreciate it."
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Rothie A Dunnigan

March 7, 2019

5  out of  5
rating by Rothie A Dunnigan
"Old fashioned personal one on one service."
We responded:
"Thank you so much for your kind review."
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Tirzah Julius

February 28, 2014

5  out of  5
rating by Tirzah Julius
"I transferred my State Farm insurance from another state to TN through Jim Little's agency. They were very polite, everything went incredibly smooth. They spoke with my previous agency and got all the information and the verification appointment went so quickly it was wonderful. Good service, good people, good options."
We responded:
"Thank you so much your kind review. Please let us know if there is ever anything we can do for you or your family. Jim "
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Ian Kirk

February 26, 2013

5  out of  5
rating by Ian Kirk
"I've been a customer of Jim Little's for nearly 15 years. Throughout all that time Jim and his office team have been an amazingly supportive, friendly and just generally wonderful group to work with. Even after moving out of the city, I couldn't bear the thought of parting from this team! I would recommend Jim for all of my insurance needs - because I've got basically everything through him already!"
We responded:
"Thank you so much for your review Ian. Means a lot. We hope we can continue to help with any of your insurance needs or concerns that may come up in the future."